Return Policy

We believe in all our products and hope you love your purchase. If you are not completely satisfied, please contact us at 646.710.3101 or orders@susanrockefeller.com. We will accept a return for e-store credit within 21 business days of purchase if returned in new, unused condition in its original packaging, shipped prepaid and insured to the full value. Returns must be pre-authorized, after which you can expect a susanrockefeller.com credit via email, which is valid for one year from the date of issue.